Software Terms and Conditions
The following terms and conditions apply to all software sales:
Refunds
No refunds will be granted for Oracle Primavera software following the customer's acceptance of the Transactional Oracle Master Agreement ("TOMA") or 30 days after the initial download, whichever occurs first.
No refunds will be granted for Synami ScheduleReader software once the license key has been issued to the customer.
Chargebacks
In the event that the customer is entitled to a refund, a processing fee of 2.9% will be withheld from online purchases made via PayPal or QuickBooks.
No chargebacks will be deducted from payments received by our firm via checks. There is a $25 chargeback for payments received via wire transfers or ACH.